Frosted Queen Kaftan Emerald Green

Exchanges:
We gladly accept exchanges of unworn, unwashed, and undamaged items with original tags attached, within 14 days of your delivery date.
How to Exchange:
Please contact us via WhatsApp at 01016611511 with your order number and details of the desired exchange. You can exchange items online or in our stores.

Refunds:
If you are not completely satisfied with your purchase, you may return unworn, unwashed, and undamaged items with original tags attached, within 14 days of your delivery date.
How to Obtain a Refund:
Please contact us via WhatsApp at 01016611511 with your order number and the reason for your refund.
Original shipping fees are non-refundable, and return shipping fees will be your responsibility. You will receive a refund within 7 days of the item being returned to us.

Care Instructions:
Please take care when trying on items. We cannot accept items with makeup stains, perfume, or other signs of wear.

We appreciate your understanding and are excited to help you find your perfect fit.